Cloud
strategy remains a major challenge for many businesses. Despite cloud
computing gaining widespread acceptance, with businesses adopting it for
key applications, there is still an obvious lack of strategy around
coherent implementation and long-term planning.
While a majority
of businesses look at the cloud as a means to reduce their IT costs, a
significant proportion could find it a challenge to meet that objective.
By contrast, those who had taken a broader approach to cloud services,
to improve business flexibility, for example, found it much less of a
challenge.
One major reason for the lack of coherence around
strategy for cloud computing could be down to businesses using multiple
cloud providers for different purposes across a number of departments.
Functions
such as marketing, business development and sales have taken matters
into their own hands and bypassed the traditional processes and IT
departments to procure cloud services specific to their needs. The broad
availability of customised and niche cloud services has had a powerful
effect on procurement behaviour.
So what can be done?
IT
cannot afford to stand on the sidelines. For success in the cloud,
businesses need to acknowledge the risks it poses and to impose a
defined strategy around its deployment and adoption.
One way to
bridge that divide is to develop (or source) greater expertise in
defining and implementing a cloud strategy. Diligent selection of
partners and service providers is an important component in ensuring the
successful implementation of a cloud project or strategy. If businesses
would rather outsource this expertise, managed service providers can
help businesses to identify the right balance and blend of services that
meet their objectives and pull them together into a custom strategy
completely aligned with workload and application requirements from any
department. They can also help to streamline business objectives and
outcomes.
So what key areas should businesses focus on to implement a consistent and coherent cloud strategy?
Set expectations
To
make the most of a cloud implementation it needs to be part of a
strategy that fits in with and supports the overall business. IT
decision makers need to work closely with their service provider to
discuss the outcomes they want to achieve and work towards realising
them.
It's not an either/or calculation
Service
providers need to think about how their cloud platforms can integrate
with public, private and on-premise environments. The objective is to
make the most of the strengths and merits of both to host different
workloads most effectively.
Countering Shadow IT
Should
IT lead or support digital business innovation? An appropriate
departmental restructure and/or IT governance model needs to be
implemented and enforced in an effort to eradicate shadow IT, or at
least address those aspects that compromise security and the (cost)
effectiveness of the hosting of workloads across the business.
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