According to Wikipedia, soft skills are a combination of people skills,
social skills, communication skills, character or personality traits,
attitudes, career attributes, social intelligence and emotional
intelligence quotients, among others, that enable people to navigate
their environment, work well with others, perform well, and achieve
their goals with complementing hard skills. The Collins English
Dictionary defines the term "soft skills" as "desirable qualities for
certain forms of employment that do not depend on acquired knowledge:
they include common sense, the ability to deal with people, and a
positive flexible attitude.
Hard skills are also called
technical skills and are anything that has to be learned in order to
complete a specific task or situation. Unlike soft skills, hard skills
are quantifiable and can be tested. This may produce an academic
qualification, or technical or professional qualification. Hard skills
can be taught, since you can watch someone do something and then copy
it. Soft skills are less easy to understand because they relate to an
individual’s personality.
Soft skills can also be described as
people skills which in turn are talking to others effectively and
empathising, understanding ourselves and where necessary moderating our
responses, and building trust and respect in relationships.
Fortunately, many of these soft skills can be learned, despite what the
Collins English Dictionary states, and there are soft skills training
companies in the UK who can help. One of the first things to learn is
assertiveness. That doesn’t mean being aggressive. What it means is a
quality of being confident and self-assured, but WITHOUT being
aggressive.
Very many people do lack confidence at the
conscious level, even though they may have it at the sub-conscious
level. Assertiveness means being able to stand up for your own rights,
or indeed the rights of others, but without being aggressive, or
without passively accepting the situation as it is. This is a skill – a
soft skill – that you can actually learn, even if you don’t understand
how that is possible. When you have the right trainer, it is indeed
possible. Furthermore, you can learn how to improve your
self-confidence and assertiveness in a training course lasting just a
couple of days.
Another one of the courses run by soft skills
training companies in the UK is enhancing your relationships with other
people and helps you to take a different view of the situations in
which you may find yourself every day. This helps to assess your own
style and ways of handling things so that you can then begin to develop
new approaches in order to produce better long-term relationships with
others. Such a course may make you realise that the way you think you
appear to other people is not the way that you actually appear to them,
and that you need to make changes in order to improve relations for
the better.
Yet another course deals with emotional
intelligence and begins with learning how to understand your own
emotions and, when you have done so, how to control them so that you
can change the way in which others see you (which is often incorrect).
Effectively, this lets you change what you do from the inside in order
to alter perceptions.
Then you can learn how to change things
from the outside by seeing the other person’s point of view, while still
not letting go of your own. Then you learn how to use your social
skills in order to get what is the best result for you and for all
those involved.
You can also find a course on how, as a leader
(if indeed you are one), you can analyse the effect that you have as a
role model and how this can affect the overall productivity of the team.
It is a fact that emotions are at the heart of the work experience of
everyone in the team and that negative emotions can affect productivity
for the worse. Learning how to control negative emotions will improve
productivity and the overall success of the team.
You can also
find courses that will teach negotiating skills – essential when
entering into any sort of negotiations (just ask BA with their proposed
pilots strike in August). Other courses are also available on
influencing skills and networking skills as well.
https://myportfolio.ac.nz/user/emilie-rubio/essay-writing-help
https://sharepoint.louisville.edu/sites/sphis/spcv/Lists/Team%20Discussion/DispForm.aspx?ID=4350
https://sccollege.edu/Library/Lists/Library%20Building%20Survey%20PT%202/DispForm.aspx?ID=2306
https://community.bus.emory.edu/dept/ISOM/GoGreen/Lists/Test%20Discussion%20Board/DispForm.aspx?ID=940
https://sharepublic.trincoll.edu/SiteDirectory/gmtestblog/Lists/Training%20Request%20Form/DispForm.aspx?ID=1439
https://irt-bugs.stanford.edu/default.asp?usingFogbugz.1.35507.0
http://web.sfusd.edu/Services/research_public/Lists/Sample%20Copy/DispForm.aspx?ID=1947
http://shared.esade.edu/sites/eabis/Lists/Eabis/DispForm.aspx?ID=6831
https://setiathome.berkeley.edu/show_user.php?userid=10892478
https://numberfields.asu.edu/NumberFields/show_user.php?userid=102593
http://volunteer.cs.und.edu/csg/team_display.php?teamid=351923
https://setiweb.ssl.berkeley.edu/beta/team_display.php?teamid=448254
http://www.ucdenver.edu/about/departments/InstitutionalResearch/Surveys/Lists/SurveyCalendarList/DispForm.aspx?ID=1931
https://www.cgc.edu/Academics/LearningCenter/Lists/Learning%20Center%20Evaluation/DispForm.aspx?ID=4217
https://publicportal.chaminade.edu/alumnicelebration/Lists/2016AlumniCelebrationSurvey/DispForm.aspx?ID=1585
https://boinc.berkeley.edu/test/show_user.php?userid=18288
https://ritanime.rit.edu/forums/member.php?action=profile&uid=12384
http://healthpolicy.ucla.edu/Lists/NE%20Teaser%20Signups/DispForm.aspx?ID=3827
https://teamsites.middlesex.mass.edu/surveys/Lists/MA%20CC%20Marketing%20Survey/DispForm.aspx?ID=1171
http://esri.handong.edu/english/profile.php?mode=viewprofile&u=anermcco
No comments:
Post a Comment